Shipping Info

Order Processing:

In most cases orders will be picked, packed and prepared for the carrier to pick – up within 2-4 business days.  Based on distance to the destination shipping may take 1-5 business days. 

Once a tracking number is established you will be emailed immediately to keep an eye on your package.

Domestic Shipping:

Products may be shipped via UPS, USPS, FedEx or DHL. Standard and Expedited shipping times are 3-5 business days. Express shipping times are 2-3 business days.

APO/FPO and P.O. Box will generally be delivered by the USPS or via UPS Ground.

International Shipping:

International Shipping service is via UPS or USPS depending upon shipment weight and destination. APO/FPO and P.O. Box will be delivered by the USPS. International can take an additional day to leave the warehouse.

APO & FPO Service:

APO & FPO orders are charged the standard shipping rate and shipped via US Postal Service.

Defective or Damaged Item Return Policy

All defective or damaged products must be returned to the manufacturer for exchange within six months of the purchase date. We recommend that you keep your invoice as your proof of purchase. will supply a return shipping label  in the instance of a 30-day return or incorrect package items.

Purchase Orders (PO's)

Crossover Symmetry does accept Purchase Orders. Purchase order must be received within 30 days of the date of the purchase order and must have correct remittance address on it.