Privacy Policy

Crossover Symmetry, LLC., a Florida corporation, d/b/a ArmCare (“ArmCare”) is dedicated to developing long-lasting relationships that are built on trust. We are committed to respecting the wishes of the users of our ArmCare Program and the related software, applications and website we have developed for the ArmCare Program.

This Privacy Policy governs the manner in which ArmCare (“ArmCare” or “We”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the ArmCare Program, related software, applications and website (collectively, the “Website”). This privacy policy applies to the Website and all products and services we offer relating to the ArmCare Program. 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, register on the Website, fill out a form, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and health information/history. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website related activities. 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Website, such as the operating system, internet service providers utilized, and other similar information.

Web browser cookies

Our Website may use “cookies” to enhance User experience. User’s web browser places cookies on User’s hard drive for record-keeping purposes and sometimes to track information about the User. Users may choose to set their web browser to refuse cookies, or to alert themselves when cookies are being sent. If they do so, some parts of the Website may not function properly.

How we use collected information

We may collect and use Users’ personal and health information for the following purposes:

  • To improve customer service – Information Users provide helps us respond to Users’ customer service requests and support needs more efficiently.
  • To improve our site, software and applications – We may use feedback Users provide to improve our products and services.
  • To send periodic emails – We may use Users’ email addresses to respond to inquiries, questions, and/or other requests.
  • To Provide Services – We may use Users’ personal and health information/history to provide Users with products and services which such Users request. 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users’ personal and health information, username, password, transaction information, and data stored on our Website. 

This Website allows Users the ability to communicate with ArmCare through email.  However, please be aware that most email is unencrypted, which may allow unauthorized individuals to intercept and view Users’ email messages that Users send to us.  Users agree that we are not responsible for the privacy and security of any email messages.

Sharing your personal and health information

We do not sell, trade, or rent Users’ personal identification or health information to others. We may share generic aggregated demographic information not linked to any personal identification or health information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Website or administer activities on our behalf and such third parties may have incidental access to Users’ personal and health information only in the course of performing their duties on our behalf.

Third party websites

Users may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own terms and policies.


ArmCare does not provide services or allow participation in its Program or Website for persons under the age of thirteen (13) years and any User who has not attained the age of majority in the jurisdiction of the User’s residence must provide the consent of the User’s parent or guardian to participate in the ArmCare Program.

Changes to this privacy policy

We have the discretion to update this Privacy Policy at any time and from time to time without notice. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal and health information we collect. Users acknowledge and agree that it is Users’ responsibility to review this Privacy Policy periodically and become aware of modifications.

User’s acceptance of these terms

By using this Website, Users signify Users’ acceptance of this Privacy Policy in its entirety and the  Terms and Conditions of Participation and Liability Waiver (all located on the ArmCare Website). This Privacy Policy is incorporated into the Terms and Conditions of Participation. If any User does not agree to this Privacy Policy in its entirety, such User should not use our Website or any ArmCare services. Users’ continued use of the Website following the posting of changes to this Privacy Policy will be deemed Users’ acceptance of those changes.

Contacting us

If any User has any questions about this Privacy Policy, the practices of our Website, products or services, or Users’ dealings with us, please contact us at:

         Crossover Symmetry, LLC. d/b/a ArmCare

         225 5th Ave, Suite 2

         Indialantic, FL 32903

Phone: 303.403.0126

Fax: 303.403.0125


This document was last updated on December 19, 2019.